Shipping policy

Shipping Policy

Effective Date: 26-10-2026

1. Free Shipping Across India

Adora Style offers free standard shipping on all orders across India.

Cash on Delivery (COD) is available. A COD fee of ₹47 applies to COD orders and is collected by our delivery partner at the time of delivery. Prepaid orders have no extra fee.

Every order is carefully packed to protect the jewellery during transit. Your purchase will arrive in secure Adora Style packaging, ready to be worn or gifted.

Delivery availability depends on the serviceability of our courier partners.

2. Order Processing

Orders are generally processed after successful payment confirmation.

Once your order has been dispatched, tracking information will be shared through email, SMS, WhatsApp, or another available communication channel.

Orders placed on weekends (Saturday and Sunday), public holidays, or outside business hours (Monday to Friday, 9:00 AM to 6:00 PM IST) may be processed on the next working day.

3. Delivery Timeline

Orders are usually dispatched within 24–48 hours and delivered within 3–5 business days.

The estimated delivery time may vary depending on your location, product availability, courier serviceability, public holidays, weather conditions, or other circumstances beyond our control.

The delivery date shown during checkout is an estimate and may change.

Adora Style will make every reasonable effort to deliver your order within the expected timeline.

4. Delivery Address

Customers must provide a complete and correct delivery address, phone number, PIN code, and other required information while placing an order.

Adora Style will not be responsible for delays or failed deliveries caused by incorrect or incomplete details provided by the customer.

Changes to the delivery address may not be possible once the order has been dispatched.

5. Package Inspection

Please check the external condition of the package at the time of delivery.

Do not accept the shipment if the package appears severely damaged, opened, or tampered with. Please refuse the delivery and contact us immediately at itsadora.style@gmail.com.

For any delivery-related complaint, please keep the original packaging, invoice, shipping label, photographs, and unboxing video.

6. Refused or Undelivered Orders

If an order is refused, remains unclaimed, or cannot be delivered because of incorrect information or repeated unsuccessful delivery attempts, it may be returned to Adora Style.

Additional shipping charges may apply if the customer requests re-delivery.

For prepaid orders, applicable shipping, return, or handling charges may be deducted before the refund is processed.

7. Returns, Exchanges and Refunds

Returns, exchanges, refunds, order cancellations and claims for damaged, defective or incorrect products are covered in our Return and Refund Policy.

8. Policy Applicability

This Shipping Policy applies only to purchases made directly through the official Adora Style website or authorised sales channels operated by Adora Style.

Products purchased through third-party marketplaces, exhibitions, retailers, or other sellers may be subject to the respective seller’s policies.

9. Changes to This Policy

Adora Style may revise this Shipping Policy periodically.

The updated policy will be published on our website with a revised effective date. The policy applicable on the purchase date will generally apply to the relevant order.